Effective Date: 27.05.2025
1. Introduction
Otonomi Technologies and Consulting, FZCO ("Otonomi", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://otonomi.co or use our services.
2. Who We Are
Otonomi is a Dubai-based company specializing in AI-powered automation and SaaS solutions. We provide services such as AI advisory, custom LLM and RAG-based automation, and integration of third-party AI SaaS products including Masraff, Datazone, and Circlewise.
3. Information We Collect
We may collect the following types of personal data:
- Contact Information (e.g., name, email address, phone number)
- Business Information (e.g., company name, job title)
- Technical Information (e.g., IP address, browser type, device information)
- Communication Data (e.g., messages you send us through forms or email)
- Usage Data (e.g., pages visited, actions taken on our website)
4. How We Use Your Information
We use your information to:
- Respond to inquiries and provide customer support
- Deliver our services, including demos, proposals, and onboarding
- Improve our website, services, and marketing effectiveness
- Send newsletters or promotional content (with your consent)
5. Legal Basis for Processing
We process your data under the following legal bases:
- Your consent
- The performance of a contract
- Compliance with legal obligations
- Legitimate interests (e.g., improving our services)
6. Sharing Your Data
We do not sell your data. We may share it with:
- Service providers under confidentiality agreements
- Legal or regulatory authorities when required
- Partners (e.g., Masraff, Datazone, Circlewise) for service delivery, with appropriate safeguards
7. International Data Transfers
We may store and process your information outside the UAE. We take appropriate steps to ensure your data remains protected in accordance with applicable laws.
8. Data Retention
We retain your data only as long as necessary for the purposes outlined above or as required by law.
9. Your Rights
You have the right to:
- Access your personal data
- Correct or update your data
- Request deletion or restriction of processing
- Withdraw consent (where applicable)
- File a complaint with a data protection authority
10. Security Measures
We use reasonable organizational and technical safeguards (e.g., encryption, access controls) to protect your data.
11. Cookies and Tracking
Our website may use cookies and similar technologies to improve user experience and analyze traffic. You can manage cookie preferences through your browser settings.
12. Updates to This Policy
We may update this Privacy Policy. We will post the updated version on our website and update the "Effective Date" above.
13. Contact Us
For questions or concerns about your privacy, contact us at: Email: info@otonomi.co