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BotChap, AI Receptionist for Small Businesses

BotChap is an AI receptionist that handles three jobs around the clock: answering customer questions from your own Knowledge Base (RAG), booking appointments, and running in-widget surveys (NPS, CSAT, lead qualification). Customers can reach it from your website widget, a printed QR code, or a single shareable link, so it works whether you have a website or not.

BotChap AI receptionist on website, QR code and direct link

Why it matters

Most small businesses lose revenue to the same three things: missed phone calls, slow response after hours, and the time owners burn answering the same questions over and over. BotChap removes all three:

  • Answer questions instantly. Train it on your own pricing, services, hours, FAQs and policies, so customers get accurate answers instead of generic ones.
  • Take bookings 24/7. The bot collects availability, contact details and intent, confirms the slot, and notifies you. No phone tag, no email back-and-forth.
  • Run conversational surveys. NPS, CSAT and lead-qualification questions happen inside the chat, where they feel more like a real conversation.
  • Work even without a website. Every widget ships with a printable QR code and a direct link. Put it on a flyer, a van, an Instagram bio, or your salon door.

The solution

BotChap gives small businesses an AI front-of-house that runs three deployment surfaces from one widget:

  • Website widget. Drop a single line of code before </body>; it appears in the corner with 12+ animation presets so it actually gets clicked.
  • QR code. Auto-generated per widget, ready to print on menus, business cards, keycard sleeves, or vehicle wraps.
  • Direct link. One URL per widget for WhatsApp Business, Instagram bio, email signatures, or DMs.
  • Knowledge Base (RAG). Upload PDFs and documents or point the built-in crawler at your pages. Answers come from your own content.
  • Appointment booking. Bookings land in your dashboard and email, with no external calendar required.
  • Plug in any AI backend. Built-in AI works out of the box, or you can connect OpenAI, Claude, Gemini, n8n, Zapier, Flowise, Dify, LangChain, Voiceflow, Shopify, WooCommerce, or any custom REST API.
  • Managed mode. All AI requests are proxied through a managed backend, so your API keys never reach the visitor's browser.

Typical use cases

BotChap is purpose-built for solo professionals and small businesses who need a reliable AI assistant, not a developer tool. It fits personal trainers, therapists and coaches, handymen and contractors, solo doctors and dentists, Airbnb hosts, beauticians and hairdressers, tutors, consultants, and real-estate agents.

Pricing starts at $9.59/mo (Starter, 1 widget), scales to $17.99/mo (Growth, 3 widgets, bookings + surveys + analytics), and reaches $79/mo (Scale, 200 widgets, white-label, transcripts). A free tier with one widget is always available, no credit card required.